Privacy Policy
Last updated: 2 October 2026
This Privacy Policy explains how FirstEV (“we”, “us”, or “our”) collects, uses, and protects personal information when you use our website or contact us. FirstEV charging brand by PCE Power Fze, supporting EV charging and installation solutions worldwide.
1. Information we collect
We may collect information you provide directly, including:
- Name, email address, and phone number
- Company or project details you include in a quote or message
- Any other information you choose to send us
We may also receive limited technical data such as browser type, device type, and pages visited through standard website hosting or analytics tools, if enabled.
2. How we use your information
- To respond to enquiries and prepare quotes
- To communicate about our EV charging products and services
- To improve our website and customer experience
- To meet legal or regulatory obligations where required
3. Legal basis / purpose
We process personal information to respond to your requests, take steps toward a business relationship, operate our website, and pursue legitimate business interests related to EV charging services, in line with applicable United Arab Emirates data protection requirements.
4. Sharing of information
We do not sell your personal information. We may share it only with:
- Service providers who help us operate the website or communications (for example, hosting or email tools), under appropriate confidentiality
- Professional advisers or authorities where required by law
5. Data retention
We keep personal information only as long as needed for the purposes above, including follow-up on quotes and ordinary business records, unless a longer period is required by law.
6. Security
We take reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your choices
You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable law. To make a request, contact us using the details below.
8. Cookies
Our website may use essential cookies needed for basic functionality. If we add analytics or marketing cookies in the future, we will update this policy and provide any required notice or consent options.
9. Children
This website is intended for business and adult users. We do not knowingly collect personal information from children.
10. Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do.
11. Contact
FirstEV charging brand by PCE Power Fze
Email: contact@firstev.co
Related: Terms and Conditions